REALIGNING Operations in a Volunteer-LeD International Nonprofit (CS001|2025)
This case study examines a 20-year, volunteer-led nonprofit whose operating infrastructure had not evolved with its current reality. Governance and management misalignment, informal decision-making dynamics, and the absence of a clear financial model had accumulated into structural conditions that made it difficult for leadership to lead effectively. The work combined an operational assessment with advisory partnership to clarify authority and decision rights, restore operational coherence, and establish a sequenced foundation the organization could build from.
CS001 • 2025